The results of the 2026 Public Services Barometer, conducted by Ifop for Acteurs publics and Casden-Banque populaire, reveal mixed views among the French public regarding public services. While their usefulness is not in question, the majority of respondents express reservations about how they actually operate. The overall assessment continues to reflect a strong expectation for improvement, particularly in terms of reliability, speed, simplicity, and quality of service. The demand expressed is less about questioning the public service itself than about a call for better delivery.
2026 Public Services Efficiency Barometer
Together with
