The paradoxes of luxury presented at Paris Luxury Summit 2023

 

 

 

Initiated in 2014 by CB News and Publicis Media, this important event of the year proposes for the 2023 edition a « FULL PARADOXAL » immersion dedicated to exploring paradoxes in the world of luxury.

 

On this occasion, Stéphane Truchi, CEO of the Ifop Group and luxury sociologist, along with Rémy Oudghiri, General Manager of Sociovision (Ifop Group) and sociologist, presented an exclusive study powered by Dynata*, addressing the main paradoxes: a reflection of the sociological fragmentation of luxury clientele in Europe, the US, and China.

 

 

ST: « We have identified five fundamental and particularly sensitive paradoxes today, which we have assessed in the international survey conducted for the Paris Luxury Summit this year. The first paradox is how to reconcile the sobriety of responsible consumption with the compulsive pleasure intrinsically linked to the consumption of luxury products… ».

The fulll interview in French is available on the website of our partner CB News.

 

Replay is available with automatic English subtitles on YouTube.

 

 

 

*Dynata is the world’s largest first-party data company for insights, activation and measurement. With a reach that encompasses nearly 70 million consumers and business professionals across the Americas, Europe and Asia-Pacific, Dynata is the cornerstone for precise, trustworthy, quality data. Find out more at www.dynata.com.

 

 

Download « The paradoxes of luxury » report via this link.

 

[Press Release] The Ifop Group Enters Strategic Partnership with Israeli Startup Fairgen to Transform Market Research Through Generative AI

On the occasion of the event « Printemps des études » and following months of successful trials, the Ifop Group announced a transformative partnership with the Israeli startup Fairgen.

 

This innovative partnership will empower Ifop Group to conduct large-scale analyses of niche segments with unprecedented speed and precision, effectively minimizing both error margins and sampling biases.

 

 

 

Generative AI: Accelerating Digital Transformation of the Market Research Industry

 

The advent of AI, following the digital revolution of the 2000s, marks a new turning point for the market research and public opinion polling industry. The ability to predictively process intricate datasets is opening new avenues for research firms and businesses to gain fast insights into their markets.

In today’s increasingly diverse world, the exploration of niche markets has become an imperative for sound decision-making. Yet, obtaining such data has often been accompanied by prohibitive costs, hindering access for many.

 

 

Samuel Cohen, CEO Fairgen :

 

“The ability to extract precise and in-depth insights from studies is essential for companies. Thanks to generative AI, we can reinvent how knowledge is collected. Fairgen’s solution allows for quicker and more accurate insights and achieves reduced error margins, comparable to those of larger samples, without the need to collect more data. “

 

“The use of synthetic data in research can diminish collection costs and open new sources of revenue from niche markets. This will revolutionize the discovery of insights: more analysis power, faster, and at a controlled cost. In addition, access to segments that were previously “impossible” because they were too small or too difficult to reach for fieldwork, becomes exploitable by extrapolating the results.”

 

 

Emmanuel Candès, scientific advisor at Fairgen, Director of the Department of Data Sciences and Statistics at Stanford University

 

“The generative AI technology developed by Fairgen, combined with a rigorous evaluation of its predictions, has the potential to transform survey sampling.”

 

 

The Ifop Group, founded in 1938, takes pride in remaining a pioneer and is committed to this new revolution in the field.

 

 

Christophe Jourdain, General Manager of the Ifop Group and sponsor of this transformation project, shares his enthusiasm.

 

« This partnership represents a major advance in integrating AI into the solutions we offer our clients. It allows us to develop new and truly value-added approaches in the analysis of micro-segments and the predictive processing of complex data. It also gives us the opportunity to develop bias reduction protocols and quality control enhanced by AI. The research conducted in recent months has tested Fairgen’s technology applied to studies, and demonstrated the complementarity and excellent harmony of our teams. It has also allowed us to align ourselves with the ethical fundamentals – particularly transparency towards our clients – which have always been the basis of our profession and reputation. We are excited to continue the collaboration within the framework of this formalized partnership. »

 

 

 

About Fairgen

 

Created in 2021 by Samuel Cohen, Fairgen pioneers the creation of generative AI solutions applied to the research industry. Founded by a select team of data scientists, mathematicians, and engineers, its mission is to accelerate time-to-insights for research and insights professionals via a suite of deep machine-learning models capable of transforming complex datasets and automating analysis. This pioneering GenAI technology is poised to catalyze the ongoing digital transformation of the traditional market and consumer research sector. Emmanuel Candès, a globally recognized eminent statistician, has joined Fairgen’s Board of Advisors and validated its cutting-edge technology.

 

 

About Ifop

 

A human-sized company in the Top 5 research institutes in France, Groupe Ifop has been a leader in opinion studies since 1938 and a reference in marketing, quantitative and qualitative studies in Europe, the USA, and China. Since 2018, Sociovision has enriched the Group’s offerings with unique market observatories and exclusive data science expertise. In 2022, the acquisition of Occurrence, an independent research and consulting institute, and its subsidiary Deep Opinion, complements the value proposition in evaluating communication strategies. In 2023, Brain Value, the leader in qualitative studies in France, brings a new momentum to qualitative expertise and strategic planning for an even more
comprehensive customer support from the Group.

 

 

 

 

Contact medias : L’agence humain.e – Celine Germani 06.28.07.76.75. – celine.germani@gmail.com

Press Release

« With Ifop, Brain Value’s mission is to become THE specialist for strategic qualitative research » – Interview with Nathalie Ternisien, Ilana Rudiakov and Nicolas Riou

 

 

 

Courtesy of MRNews *

 

A few weeks ago, Ifop, the oldest French group specialised in marketing and opinion research, announced a significant milestone in its external growth strategy with the acquisition of Brain Value. Established in 2003, this company is one of the most dynamic players in the market, positioned at the crossroads of qualitative research, strategic planning, and marketing consultancy.
Its founder and CEO Nicolas Riou, along with Executive Vice-President Nathalie Ternisien and Ilana Rudiakov – formerly Head of Ifop IQ and now member of the Brain Value management team –  talk about synergies created by this merger, as well as the ambitions of this new Brain Value, which becomes  the brand representing qualitative research within the Ifop Group.

 

 

MRNews: Brain Value has established an original domain, situated at the intersection of qualitative research and strategic planning. However, hasn’t Ifop already adopted this approach?

 

Ilana Rudiakov (Ifop IQ): Yes, absolutely. Upon his arrival, our CEO Stéphane Truchi was eager to develop and enhance Ifop’s offer by integrating strategic planning, which initially gave rise to the creation of InCapsule. When I joined the group two years ago, he expressed a strong desire to take this hybrid approach even further. As a result, we created Ifop IQ, these initials meaning Inspiring Qual. The aim was to leverage strategic planning to ‘augment’ qualitative research. In particular, semiology and trend detection have bolstered our systems. This hybridisation takes place naturally with qualitative research, but also with the group’s other activities, including Ifop’s quantitative research, Sociovision and Occurrence. Our merger with Brain Value thus extends an already well-established approach.

 

 

What other important commonalities exist between Brain Value and Ifop IQ?

 

Nathalie Ternisien (Brain Value): We share the same vision on qualitative research, with a very strong strategic focus. On both sides, we prioritise fundamental studies over a few ‘tactical’ tests. I’m thinking in particular of in-depth brand investigations – which we call ‘Brand Essence’ – as well as brand audits. Historically, brand strategy consultancy has been our strong point.

 

IR: For Ifop IQ, the strategic aspect is also predominant. Brand issues are very much a part of our activity, as well as the precise markets exploration, to assist companies in identifying the best opportunities, with reflections regularly involving lead users or experts.

 

 

From left to right: Christophe Jourdain (Ifop Group Deputy General Manager), Ilana Rudiakov (formerly Head of Ifop IQ, now Senior Vice-President of Brain Value), Nathalie Ternisien (Executive Vice-President of Brain Value) and Nicolas Riou (Founder and CEO of Brain Value).

 

 

For complementarity to be fully effective, there must also be differences. What are they?

 

NT: There are convergences – I’m thinking of the Luxury & Beauty sector where we are both renowned – but also clear complementarity between us in terms of the industries we work with. Brain Value has a strong expertise in FMCG and areas such as Gaming, Automotive, and Healthcare. The Ifop Group, on the other hand, has strong positions in Energy, Banking  & Insurance, and more broadly in Services. This allows us to cover all key sectors, which is a real advantage.

 

IR: The merger will also help strengthen our positions internationally, especially in the United States and China. It is an opportunity for us to expand our local presence in these two major markets, with professionals who have a deep understanding of these cultures, in addition to the business initiated from Paris.

 

 

You have announced that your qualitative research and strategic planning activities will be carried out under the single brand of Brain Value. Why did you make this choice?

 

NT: The Brain Value brand was founded in 2003. It enjoys a strong reputation, especially in France with French companies of international stature, but also in China. It goes without saying that we don’t intend to destroy this value, but rather to capitalise on it. However, particularly in the field of qualitative research, value also relies a lot on the teams involved, thus on the one we are now forming with Ifop IQ.

 

Nicolas Riou (Brain Value): The reputation of the Brain Value brand, and its close association with a strategic qualitative research, is indeed a major asset. Clients are attached to people, and I fully agree with Nathalie. They are also attached to a certain mindset and to specific expertise that we’ll be keen to promote. That’s part of our strategy. But we are also going to strongly emphasise the synergy with Ifop, and our upcoming visual identity will undoubtedly reflect this.

 

 

In practice, do you already know how the teams will be working together? Will the premises be shared?

 

NT: Ilana is a member of our Management Committee as Senior Vice-President, alongside Cécile Batho, Cécile Gorgeon, our CFO Safia Hoarau, Aurélie Pichard, myself, and of course our CEO Nicolas Riou. That’s an important first step, that means we’re joining forces to design the qualitative research of tomorrow, with this strong strategic focus we’ve been talking about, and now a team of 60 people overall.

 

IR: We’re in work in progress mode! We’ll certainly work under the same roof, but first things first. Meanwhile, we’re meeting regularly in our Management Committee sessions, but also beyond that perimeter, because I want to expand the circle to ensure that the teams get to know each other quickly and get the measure of this opportunity. In particular, we organise internal meetings to encourage interaction and intellectual stimulation, as well as brainlunches on various themes. We’ll also collaborate in creating and hosting events together, with our customers, in different formats as inspiring as possible.

 

 

What are or will be the major benefits for the market?

 

NR: They already have access to an extended Think Tank of experts. This is true for Ifop’s customers, who can now benefit from Brain Value’s resources, particularly in terms of strategic planning. But it’s also true for Brain Value’s customers, who can request all of the Ifop Group’s expertise. With qualitative and quantitative research, Sociovision, and also Occurrence and its subsidiary Deep Opinion, they have access to the best of both worlds! I would like to add that combining our expertise will enable us, in a few months, to build innovative offerings on the market. Stay tuned!

 

 

Looking ahead 4 or 5 years, how do you evaluate the success of this merger?

 

NT: Our main ambition is to become THE market leader in brand strategy issues. When teams are wondering about defining a brand platform, about its purpose, identity, imagination, values, territory, but also about the innovation strategy associated with it, Brain Value must be the first name that comes to mind. We also aim to further strengthen our leadership in the Luxury & Beauty sector, following the strategic direction set by Stéphane Truchi for the Ifop Group.

 

NR: It seems crucial to me that we should be perceived as multi-specialists, with expert representatives in various key categories. This is true for Luxury & Beauty, where our leadership is renowned. But it can and must be extended to other domains such as Automotive, Gaming, Food and Services, etc.

 

 

Is there anything important you’d like to add?

 

NT: Since we started working together, I have been struck by the obviousness of our commonalities. We speak the same language, but we also share the same passion for what we do, which I believe is a significant key. I truly believe that we can only excel in this profession if we are passionate, and we certainly are!

 

NR: This common culture is an essential factor. We share the same values, including the passion for this profession, the quest for excellence, and certainly a form of goodwill too. Being in a positive and enjoyable environment truly matters! So we have lots of synergies and complementarities, and a very strong desire to leverage all that to invent qualitative research and studies of tomorrow. Because we work in a changing world, and as our customers’ needs are evolving, we have to adapt to them constantly, designing new solutions day after day to serve them better.

 

*MRNews – Interview in French

 

 

[Press Release] Ifop Group joins the community of Napoleons for the 17th edition of the Summit in La Baule and becomes a partner.

 

In 2023, the Ifop Group and Les Napoleons are joining forces in a partnership for the 17th edition of the Summit, on the theme of « Repair », which will take place in La Baule (Loire-Atlantique) from 28 June to 1 July.

 

The Ifop Group will be accompanying Les Napoleons in their mission to bring forth social issues and provide solutions, as well as complementary and diverse viewpoints, in order to cultivate the critical spirit of decision-makers and build the future. It’s a mission in line with the commitments and passion for the profession that is shared throughout the Group.

 

Repair, an obvious theme

 

The theme of this year’s event was chosen because it resonates perfectly with the profound changes that have taken place in society in recent years. This verb alone embodies the notion of a cycle. Because it is clearly more profound than a simple fashion or generation movement, it is essential to understand its significance in terms of intentions and actions at all levels.

 

This is an opportunity for the Ifop Group – now comprising of Ifop, Sociovision, Occurrence, Deep Opinion and Brain Value – to showcase its expertise and propose the implementation of an exclusive research programme that will provide the Summit with tangible insights into the common ground and points of divergence that this theme evokes and implies when addressing citizens and consumers in France and internationally.

 

Ifop Group speakers and their multiple perspectives

 

 

Among the spokespersons for these studies, Stéphane Truchi, CEO of the Ifop Group and Rémy Oudghiri, Managing Director of Sociovision, will be highlighting their findings at the Summit and Assaël Adary, Co-founder and Managing Director of Occurrence, during an exclusive event, Before*.

Frédéric Dabi, Opinion Managing Director at Ifop, will be sharing his views in the Napoleons Voice series.

 

Alongside other speakers such as… Ghada Hatem-Gantzer, gynaecologist and obstetrician, founder of La Maison des Femmes, Gilles Boeuf, biologist specialising in biodiversity and the oceans, former Chairman of the Muséum national d’Histoire naturelle, Olivier Goy, co-founder of October, whose personal story inspired the film Invincible Été, Camille Aumont-Carnel, a feminist activist specialising in sex education and a columnist for the health magazine Allô docteurs on France 5, and Chloé Morin, a political scientist and essayist.

 

The 17th summit in La Baule will bring together an open community of women and men driven by the desire to share and promote virtuous, ethical innovation that benefits with benevolence and determination the greatest number of people.

 

 

To learn more about Les Napoleons, click here.

 

Press Release

[CORPORATE NEWS] The Ifop Group continues its growth and acquires Brain Value, the leader in qualitative research in France.

 

“The acquisition of Brain Value is an opportunity for Ifop Group to bolster its leadership in the French market research sector and further strengthen its position in Asia and the United-States, our two priority markets for future development” explains Stéphane Truchi, CEO of Ifop Group, and driving force behind this transformation.

 

 

“After 20 years of entrepreneurship and some impressive results, we became the leading qualitative research agency in France and the time had come for Brain Value to join forces with a bigger group so as to set a new cycle of growth in motion. With Ifop Group, this is now possible and the entire Brain Value team is keen to commit to a new project that will enable us to broaden our scope of activity even further” shares his delight Nicolas Riou.

 

To discover brain value : website link

 

 

[DECODING] PUT A RING ON IT… BUT ONLY IF IT’S ETHICAL

In this Decoding #4, the IFOP IQ team analyses the emergence of ethical and responsible wedding jewellery in the French and American markets, by questioning both the initiatives of players in the jewellery sector and consumers’ expectations.

 

 

Yes, choosing an ethical engagement ring makes sense to me. Giving the person you love a ‘blood diamond’ is horrible really when you think about it! Arthur, France

 

An increasingly pronounced interest in ethical and responsible jewellery is emerging among consumers. As far as wedding jewellery is concerned, two materials are found at the centre of their concerns: gold and diamonds.  Synonymous with great value, associated with power, abundance and eternity, gold and diamonds form the object of all quests and desires, through the ages and in many places around the world. It’s no wonder they have become the preferred materials used in contemporary wedding jewellery. However, among this extraordinary imagery where wealth rubs shoulders with romance, we find images of devasted natural environments, deforestation, dangerous underground mines, human exploitation, and sometimes armed and bloody conflicts posted over the past few years.

 

Does this awareness, which goes hand in hand with this imagery of destruction, constitute a decisive turning point? A rite of passage and a pivotal moment in married life, a prelude to building a family, engagement and marriage still remain a key stage in life, shrouded in romance. In France as in the United States, consumers have high expectations of these jewels, symbols of love and commitment. For some, the exploitation of gold and diamond resources is no longer compatible with the values associated with contemporary marriage. 

 

What if tomorrow’s consumers demand wedding jewellery that’s produced ethically?
What are the solutions and alternatives?

 

 

[This article and the dossier are based on a meta-analysis of several qualitative studies conducted by IFOP IQ with CSP+, in France in the United States, in 2021 and 2022.]

 

 

These 5 insights can be explored in the file available (in french) for download.

 

 

 

 

[DECODING] THE WINE & SPIRITS PACKAGING REVOLUTION IN THE AGE OF ENVIRONMENTAL AWARENESS

 

In this third issue of [DECODING], we examine the solutions envisioned by both consumers and wine and spirits brands to rethink packaging in this age of environmental awareness. 

 

“Regarding food, yes I will be careful with what I buy. But when I want to have a drink with my friends, I’m thinking about us having a good time together. I want to relax and enjoy myself. These environmental issues just don’t cross my mind.” United States

 

Concern for the environment has infiltrated the daily lives of individuals in upper socio-professional categories in France, the United States and even China. Increasingly aware of the ecological impact of what they consume on a daily basis, they are looking for alternatives in food, beauty, hygiene and household products, not to mention fashion. Means of transport and tourism activities are not immune to this questioning either.

 

Yet one product category falls further off the eco-friendly radar: wines and spirits. Consumers are less well informed about the ecological damage caused by this industry, which enjoys an almost sacred aura. Even among the most responsible consumers, the ecological aspect is far from being the most important element considered at the time of purchase.

 

Upon gaining awareness, three major concerns emerge: the use of pesticides, the carbon footprint of transporting bottles, and packaging.

 

What are the eco-friendly packaging options for wines and spirits in France, the United States and China?

 

We offer you an overview of the innovations imagined by brands and their perception by consumers in our Decoding report for the month of September.

 

[Article and reports based on a meta-analysis of several qualitative studies conducted by IFOP IQ in France, China and the United States with individuals in upper socio-professional categories, between 2021 and 2022]

 

 

 

These 5 insights can be explored in the file available (in french) for download.

 

 

 

 

 

[DECODING] To be a woman in France and the United States in 2022 is to be a feminist

 

New ! 

The Ifop IQ team offers you an exploratory dive into the minds of its consumers, based on its qualitative studies, monitoring and strategic planning work. Every two month, a new theme is explored!

 

 

In this first issue of [DECODING], we reveal some insights on the theme “What does it mean to be a woman in France and in the United States in 2022?”

 

 

It’s an honour being a woman. It’s not equal yet, but it’s getting there.

I love the positivity and sisterhood of being a woman. Women uplift and empower other women.”

Ellen, US*

 

 

Whether they are French or American, they are universally proud. Both proud to be women and proud of the century-long journey to gain their independence step by step, despite the rules and social norms of past centuries. Being a woman in 2022 is fully in line with this movement that started at the dawn of the 20th century and cannot be understood without the acute awareness that the battle for equality is far from over. Each generation passes the baton. The struggles of yesterday are no longer exactly those of today. Among the many inequalities listed by the women interviewed, three causes are particularly close to their hearts: inequalities in the workplace, sexual abuse, and social demands weighing on the body and appearance.

These 4 insights can be explored in the file available (in french) for download.

 

 

* Qualitative study conducted by Ifop IQ with 35 women, socio-professional category+, graduates, in France and the United States, in 2022

 

 

Does our article echo the issues you want to explore, the strategic priorities you want to implement? Contact us.

 

 

 

The new Chinese traveler is independent and looking for unique experiences

Over 700 million Chinese people travelled recently during “Super Golden Week” which combined the National Day and Mid-Autumn Festival holidays, according to figures from the China Tourism Academy. And about half of them, or nearly 350 million, travelled by car or bus, generating all-time record traffic jams. Beyond this massive increase in scale, the face of Chinese tourism is transforming at great speed and in a way that is impacting markets and brands.

 

 

While traditional package tour based travel is still strong, the rise of the FIT – Free Independent Travelers – is the driving force:

 

  • These are tourists who travel in smaller groups: singles, couples or small groups of friends as opposed to whole families, and independently as opposed to within large tour groups,

 

  • Travelers who design their own itineraries and are not tied to other people’s schedules,

 

  • With expectations that are centered on experiences rather than status, good deals or shopping opportunities thus resulting in a growing importance of arts, culture, unusual adventures and encounters with local populations in the way people select their travel plans,

 

  • Leading to a more diverse set of destinations with traditional urban hotspots like Hong Kong, Bangkok, Rome or Paris now being complemented by more confidential and nature filled destinations such as Nepal, Iceland, Chile or Filipino islands, scuba-diving, backpacking, cooking, theatre and concerts now part of the range of considerations,

 

  • Travel now taking place all along the year, in a combination of peak times (Golden week and Chinese New Year) and short breaks for which the explosion of car ownership is creating opportunities of short to mid-range trips across Mainland,

 

  • And a major importance of digital as always in China, primarily WeChat but also travel apps, for everything from planning trip itineraries, to booking tickets, finding shops, hotels, museums, restaurants, events, etc. and making mobile payments with WeChat pay.

 

This is both challenging and creating many opportunities for destinations, businesses and brands targeting Chinese travelers. They need to engage these new breed of more educated, less traditional tourists and offer options to customize and personalize travel experiences to develop a sense of uniqueness and fit with FIT’s emotional aspirations. 

Luxury in the digital age: the challenge of balancing « slow time » and « fast time »

At Luxe Pack Shanghai 2017 held in April, Ifop CEO Stephane Truchi and Luxurynsight CEO Jonathan Siboni shared their views on how luxury brands should adapt to the digital era in a conference entitled “The Digital Transformation of Luxury”.  

While 50% of Chinese domestic luxury consumption will be generated online by 2020, it is of the utmost importance that luxury brands remain abreast of digital innovations and place them at the very heart of their development strategies.

Although luxury brands are forever more accessible and time has speeded up subsequently to the development of digital technologies, Stephane Truchi places emphasis on how important it is for luxury brands to maintain their focus on the traditional values of luxury which include one to one relationships with clients, a physical point of sale, sensoriality and paying close attention to clients’ needs in particular through advice and direct contact.

In this way, the challenge facing brands today is to bring these two worlds together and create a balance between “slow time” and “fast time”, while preserving the essential dimensions of luxury such as mystery, rarity, excellence, expertise and occasionally keeping a distance from the digital universe by focusing on interaction, dialogue and ephemeral actions.

Finally, Stephane Truchi closed the conference by outlining three key strategies to ensure that luxury brands maintain their exclusivity in a digital world accessible to everyone:

  • Create an irresistible desire – brands need to expand their range of visual, written and video materials with remarkable content, thereby revealing unknown facets to clients, fostering intimacy with new generations (millennials), and opening new channels via influencers.
  • Deliver a unique experience via new technologies and initiatives to ascertain a seamless service, while creating an opportunity for interaction between the digital and the physical worlds and tapping into social interaction.
  • Foster a close relationship with clients based on the latest advances in technology such as chatbots, thus encouraging automatic interaction between clients and the brand, ensuring personalisation of support services and providing the opportunity for real-time interaction with a community.